Compliments of a satisfied guest :)

by Jamie on January 11, 2011

A group congregates in the foyer following a celebration

A group congregates in the foyer following a celebration

A gracious couple (parents of the bride) recently sent us a thank-you note sharing their warm sentiments in regard to a wedding hosted at the Winthrop Estate. A big think you goes from me to my staff for helping me make this wonderful experience for our guests!

Hi Jamie,
As I write this email, I am not sure where to start….so here goes:
You and your remarkable staff at Winthrop made this past weekend the most magical and beautiful weekend imaginable. I am not sure how you were able to transform the place so many ways without us seeing any of it being done, but somehow you managed. I never saw anyone upstairs, yet the rooms were cleaned and freshened each day, the event rooms were turned over without me ever seeing them empty. Every single one of the people with whom we had contact this past weekend was absolutely super kind and helpful and always had a smile. At times of high stress that makes a huge difference. The estate was absolutely magnificent in all its incarnations and all who stayed with us had a super fantastic time. You were wonderful with everyone and somehow (I wish I could do this) always had a smile on your face! We loved that! It was really nice for your husband to stop in at the end of each evening. My son, husband and Carl enjoyed speaking with him. We are indebted to you guys for loaning us the most spectacular place in Berkshire county!
Thanks for an absolutely MAGNIFICENT weekend!
Sally and Michael
PS The ‘kids’ are on a plane on the way to Australia but I know they would send their great thanks as well!

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